Privacy Policy

Fetshop Privacy Policy

Welcome to Fetshop! This Privacy Policy ("Policy") describes how Fetshop ("we," "us," or "our") collects, uses, and discloses your information when you use our website (the "Website").

Information We Collect

We collect several types of information when you use the Website:

  • Personal Information: This includes information that can be used to identify you, such as your name, billing and shipping address, email address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Non-Personal Information: This includes information that cannot be used to identify you, such as your browsing history, IP address, device type, and operating system. We collect this information automatically when you use the Website.

How We Use Your Information

We use your information to:

  • Process your orders and fulfill your requests.
  • Provide customer service and support.
  • Send you marketing communications, such as newsletters and promotional offers (with your consent).
  • Personalize your experience on the Website.
  • Improve the Website and our services.
  • Comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and fulfill your orders. These service providers are contractually obligated to keep your information confidential and secure. We will never share your personal information with any third-party for marketing purposes without your consent.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Choices

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email we send you.

You can also access, update, or delete your personal information by logging into your account or contacting us. We may request verification of your identity before processing such requests.

Children's Privacy

The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Website. You are advised to review this Policy periodically for any changes.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at ukfetshop@gmail.com or by mail using the details provided below:

Fetshop
[Re: Privacy Compliance Officer]
Anglomedia, 230 Fratton Road, Portsmouth, PO1 5HH, United Kingdom